Can you be a more effective leader in 2010 than in 2009? If you learn 
how to hold hard but powerful conversations, the answer is a resounding yes! Sometimes it is hard to find the time to talk to people, and some conversations can be decidedly unpleasant. However, your words (or lack of them) can have a powerful impact on those you lead. As renowned author Susan Scott once said, you are in the situation that you are in today—the good and the bad—because of the conversations you have had or failed to have with those around you.
Our popular Hard Conversations program will teach you how to harness the potent power of words to enhance your leadership impact. Specifically, you will learn how to use words to provide strategic encouragement, to call behaviour and to coach your staff to higher levels of performance.
“Very practical! I feel I will be a better leader as a result of this course.”
Tanya Harch, Qld Health
“The structure you gave us will allow me to give feedback with confidence and finesse!”
Donna Fichera, Tatts Group
“I can now use my personal leadership style and coaching conversations to deliver the business outcomes we need.”
Claudio Iseppon, Brisbane City Council
There is only one last Hard Conversations program on in Brisbane this year. Our last two programs booked out early, so don’t miss out.
When: Wednesday 9 December
Where: Brisbane CBD
Cost: $549
Register online today to secure your place!
Title: Hard Conversations
Location: Brisbane
Description: Discover how to correctly use feedback, coaching and confrontation to shape the attitudes and actions of staff.
Date: 2009-12-09
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